Last Updated: 01 February 2025

This Privacy Policy explains how NUMEDIA DIRECT MARKETING (PTY) LTD (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects the personal information you (“User”, “you”, or “your”) provide when you visit and use www.marketdirect.co.za (the “Website”). By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

• Contact Information: such as your name, email address, postal address, and phone number.
• Account Information: if you create an account, we may collect a username and password.
• Payment Information: when you make a purchase, we may collect payment details such as credit card information. (Note: Payment information is typically processed by our secure third-party payment provider.)

b. Non-Personal Information

• Usage Data: information about how you use the Website, including your IP address, browser type, and pages visited.
• Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience and analyze Website traffic.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders.
• To manage your account and provide customer support.
• To communicate with you about your orders, promotional offers, and updates.
• To analyze Website usage and improve our services.
• To comply with legal obligations.

3. Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: with third-party vendors who assist in the operation of our business (e.g., payment processing, shipping, marketing).
• Legal Requirements: if required by law or in response to a valid legal request.
• Business Transfers: in connection with any merger, sale, or reorganization of our business, provided that the receiving party agrees to handle your information in accordance with this Privacy Policy.
• Consent: with your explicit consent.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict the processing of your personal information.
• Request the transfer of your personal information to another party. To exercise these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience. You can usually modify your browser settings to disable cookies; however, this may affect the functionality of the Website.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: support@marketdirect.co.za